Reviews

4.97 214 reviews

Jason made this refinance process so incredibly easy. He answered all of our questions and we had a lot. I would definitely work with him again.

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Sarah P.
Experience.com

Easy. No issues.

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Kyle B.
Experience.com

Jason was great! He communicated well throughout the whole process and answered any question I had right away.

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Jessica H.
Experience.com

Jason is very swift to respond, well spoken and thorough with communication, and makes sure to include you in every step. You don’t feel like a ‘number’, but a valid client that is a part of the process.

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Zachary W.
Experience.com

Jason is always so pleasant to communicate with either via email or over the phone. He's sharp and knows all about mortgage loans/lending. He is very quick to reply or respond to any of my calls/questions. I will be Jason's customer for life! Thanks Jason and great job!

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Nicole L.
Experience.com

Great service overall!

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Brenda P.
Experience.com

Jason Russell is THE MASTER when it comes to being a great Loan Officer. Jason is professional, fast, friendly and very knowledgeable when it comes to Mortgage Loans and Mortgage Lending. Jason informed us every week on the status of our loan either by email or text. We knew we were in good hands the moment we meet Jason and experienced how he works. We are customers for life with Jason! We hope he never stops being a Loan Officer! Thanks Jason!

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Ron T.
Experience.com

The people

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Sandra W.
Experience.com

Jason Russell was attentive and made himself available throughout the entire process. He answered all of our questions efficiently, and was pleasant throughout the entire process.

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Hector S.
Experience.com

Jason was very quick to respond to any questions/emails we had. He explained the process very well and took the time to make videos to explain in further detail how the loan was structured. We really appreciated all the help we received!

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Makenna C.
Experience.com

Jason handled our home refinancing application efficiently and smoothly. We appreciate the weekly video email updates on the status of our application while out of the country. He simply is the best!

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Willa I.
Experience.com

Jason was knowledgeable and always available to answer questions.

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Brandon W.
Experience.com

Jason kept me up to date on the entire process. He answers all my questions timely. Jason made the entire home buying process a very smooth one. I would definitely recommend him.

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Heidi V.
Experience.com

Being able to stay up to date with information and providing just the right amount of details at the right time. Also appreciate the videos that made it more personable.

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Katherin C.
Experience.com

professional, knowledgable and willing to take the time to walk through all questions I had.

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Claudia M.
Experience.com

Jason is great! He is very responsive and gives clear, detailed information no matter how many questions you ask or how often you contact him. He is very friendly and quick to respond! I have contacted him more than once, and will again if there is a need.

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Marvin M.
Experience.com

Jason was extremely helpful and professional.

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Margaret L.
Experience.com

Jason was extremely professional. He maintained open lines of communication and was always available to assist at all hours of the day. He made the process comforting to complete.

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Benjamin L.
Experience.com

Responsive, transparent and thorough

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Frank M.
Experience.com

Jason Russel made it great. We will only use Jason for any or all of our mortgage needs. Jason makes the process so easy with his video updates,simplified documents and expert knowledge in his field. Jason is a pleasure to work with.

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Karen C.
Experience.com

Jason made everything so easy, was in contact with me all the time and giving me updates on how things were going. Made the home buying process easy and simple.

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Jeffrey B.
Experience.com

How easy he made all the paperwork. And kept us informed on what was going on.

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Kenneth A.
Experience.com

Jason was phenomenal!!! Made a very intimidating process easy and pleasant!! Communication was unmatched and constant. Always available to answer any questions!! Thanks so much for the support!!! I truly appreciate the service and teamwork!!

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Jaime R.
Experience.com

Jason is very accommodating to all of my needs. He made sure that my loan went through in a really short period of time which was amazing and I couldn't be more grateful! If I were to ever buy a home again I would only use Jason Russell! Thank you Jason!

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Kristine C.
Experience.com